When it comes to customer engagement,
there’s good news and there’s bad news
First the bad news. Despite what many firms will tell you, there is no silver bullet to your customer engagement woes. You’ve heard the pitch: Simply plug in our software / hardware / black box solution and you’ll be fighting off loyal customers with a stick. But in reality, most of those “solutions” only address a specific piece of the problem rather than the broad set of roadblocks that span across your entire organization.
Now for the good news. There IS a proven approach to building more meaningful relationships with your customers and it’s called Geek Nerd Suit. It’s not a tool or a technology—it’s a designed approach to link your customer technology, data, and strategy that we’ve seen work time and time again. We are Customer Architects who can help design your method to building customer engagement with the Geek Nerd Suit approach. Let’s break it down.
How we can help
In short, getting an organization’s Geeks (technologists), Nerds (analysts), and Suits (strategists) in lockstep is the surefire path to pay dirt. We’re so confident in the approach, we even wrote a book on the subject. Here’s how our team of Geeks, Nerds, and Suits can help yours.
You are only as good as
Chief Marketing Officer
Chief Information Officer
EVP, Chief Marketing Officer
Pier 1 Imports
A great company’s leadership team is a lot like a superhero squad. While they all have unique backstories, skills, and experience, they’re always more powerful collectively than alone. Where our leaders lack x-ray vision and the power of flight, they make up for it with powerful prowess in data, technology, marketing, and creative.
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