How will I know when my customer portfolio is stabilizing?
How should I rebalance the use of historical vs real-time data?
What external data should I be looking at?
What does my current customer portfolio look like, and how healthy is it?
How are my core customer KPIs performing?
The economic effects caused by the COVID-19 event are unprecedented. Here are the six customer data questions you should be asking today.
Test results speak for themselves. The question is, are you ready to listen to the data over your gut?
If mispronouncing my name is the best you can do, it’s probably time to rethink your personalization efforts.
I recently stumbled into the retail shopping experience of the future. And I like it.
Have your marketing efforts become an annoying drip landing on the heads of your customers?