How will I know when my customer portfolio is stabilizing?
How should I be measuring customer engagement today?
How should I rebalance the use of historical vs real-time data?
What external data should I be looking at?
What does my current customer portfolio look like, and how healthy is it?
How are my core customer KPIs performing?
The economic effects caused by the COVID-19 event are unprecedented. Here are the six customer data questions you should be asking today.