Let’s take a look back and see what 2018 meant for customer experience and what resolutions to make for 2019.
The hype around data science is starting to dissipate. How do we prove value in the long run?
I hope I’m not dreaming because it looks like I may have just found my dream job.
Capturing some of the benefits of a physical office space is vital to keeping our virtual company thriving and collaborative.
My annual koozie purchase made me realize it’s time for consumers to start taking responsibility for their own customer experience.
If you create the right environment, the elusive, well-rounded data scientist will emerge. Here’s how we do it at Elicit.
The integrity of a word that is vital to my day to day has been compromised and I am dead set on restoring it.
Believe it or not, a seemingly insignificant problem can completely ruin your customers’ experience.
Test results speak for themselves. The question is, are you ready to listen to the data over your gut?
Like any successful squad, you need to stock your test and learn team with a diverse combination of talent and skillsets.